BLOSSOMM BEAUTY CO. — REFUND & EXCHANGE POLICY

Thank you for shopping with Blossomm Beauty Co. 💕 Please review our policy carefully before placing your order. By completing a purchase, you agree to the following terms.

Lingerie, Hair Bundles, Closures & Frontals — FINAL SALE

For sanitary and hygiene reasons, ALL lingerie and human hair products are FINAL SALE.

This includes:

  • Lingerie

  • Hair bundles

  • Closures

  • Frontals

No refunds, returns, or exchanges will be accepted on these items. Once an order has been placed, please make sure you have selected the correct size, texture, length, quantity, and other product options before completing checkout.

Shoes, Boots & Clothing — EXCHANGE ONLY

Shoes, boots, and eligible clothing items may be exchanged within 5 days of the date your order is delivered.

To qualify for an exchange, the item must:

  • Be unworn and unused

  • Be in its original condition

  • Have all original tags still attached

  • Include the original packaging when applicable

  • Show no signs of wear, stains, odors, damage, washing, or alteration

  • Be submitted for an exchange within 5 days of confirmed delivery

Items that do not meet these requirements will not be accepted.

No monetary refunds will be issued for shoes, boots, or clothing. Eligible items are exchange only.

After the 5-Day Exchange Window

Once the 5-day exchange period has passed, the order becomes final sale and is no longer eligible for an exchange.

Damaged or Incorrect Orders

If you receive an item that is damaged or you receive an incorrect item, please contact Blossomm Beauty Co. as soon as possible after delivery with your order number and clear photos of the item and packaging so we can review the issue.

Questions?

For questions regarding an order or exchange, contact:

Blossomm Beauty Co.
Hello@blossommbeautyco.com 💕